Rebuttals

R:

WHY ARE YOU CALLING ME? CAN'T YOU CALL SOMEONE ELSE?

I:

For CHTS: Your phone number was randomly selected because you are located in our household sample.  This interview is part of an ongoing study designed by the National Oceanic and Atmospheric Administration (NOAA) to gather information on recreational fishing.

For ALDS:
Your phone number was randomly selected because someone in your household may have a licensed saltwater angler. 

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R:

Calling on a Sunday

I:

We have found that Sunday is a great opportunity for us to reach the people because many of them are home.

R:

Is this conversation being recorded

I:

We randomly record some calls for quality and training purposes, but I don't know if this particular call is being recorded. Everything you say will be completely confidential. 
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R:

I’m in a different time zone than Ohio

I:

We are conducting this survey throughout the United States. Our interviewers work on different shifts to accommodate all of our respondents’ schedules.

R:

Do not call list

I:

I am not a telemarketer and am not trying to sell something; we are conducting academic research on behalf of the National Oceanic and Atmospheric Administration (NOAA), and we are only interested in hearing your opinions and experiences.

R:

Do I get paid for this survey?

I:

There are no respondent fees for this survey.

R:

How did you get my number?

I:

Your number was selected from random bank of telephone numbers.

R:

How do you interpret the data you gather from this survey

I:

The Ohio State University designed a computer program which compiles and interprets the information you provide. This computer program is secure and only a limited number of persons have access to it.

R:

I'M NOT INTERESTED.

I:

We are only interested in your opinions and experiences. This information will help researchers in the development of rational management policies and plans. The allocation of many fishery resources depends on the results of the surveys.

R:

I’m not interested (2)

I:

Is there any particular reason you are not interested in doing the survey? I’d be happy to address any of your concerns (when respondent answers refer to other appropriate refusal aversion). If there's no particular reason say: “We just need your opinions and experiences in our study.”

R:

I’m too busy(1):

I:

We can start the interview now and finish later or schedule a time to call back when it is convenient for you. 

R:

I’m too busy (2):

I:

This information will help researchers. In addition, we can start the interview now and finish it later or schedule a time to call back.
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R:

I am willing to do this interview, but I would prefer to do it via internet or through paper questionnaire. Do you have a website I can visit or can you send me the questionnaire through mail so I can take my time answering it

I:

We appreciate your interest in participating in our survey this way, but we have chosen to do it over the phone because we believe we can obtain better answers from our respondents this way. Also, I can quickly address any questions or concerns that you may have regarding the survey.

R:

Not taking solicitation

I:

No solicitations are being made and I am not selling anything. We are conducting academic research on behalf of NOAA and we are only interested in hearing your opinions and experiences.

R:

Are you affiliated with any party?

I:

We are not affiliated with any political party. This study is sponsored by National Oceanic and Atmospheric Administration.

R:

When is this study going to be published?

I:

I am not sure when the results of this study will be published because interviews are still going on. The answers that you and other survey participants provide, however, will only be made available after all personal identifiers – such as names – have been removed

R:

Can you send me a copy?

I:

Unfortunately, we can’t send you the results of this study because of confidentiality. However, we have a website that you can visit to learn more about the study. (http://www.chrr.osu.edu/surveys/noaa/noaa.html)

R:

Do you work for the government?

I:

Yes. This study is sponsored by National Oceanic and Atmospheric Administration.

R:

Who will use data from study?

I:

This is a very important study on saltwater fishing for the National Marine Fisheries Service.

R:

What is your exact location? Where are you literally calling me from?

I:

We are a team of interviewers located in (Columbus, Texas, Washington State).
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R:

 What are the questions like?

I:

This survey contains questions about experience with a recreational saltwater fishing. You can refuse to answer any question that makes you uncomfortable.

R:

 What’s in it for me?

I:

Your answers will help us better understand the recreational fisheries data which are essential for the management and productivity of marine fisheries.

R:

Where are you calling from?

I:

We are calling on behalf of NOAA. All calls originate from the Ohio State phone system and a secured server.

R:

Why are you conducting this study?

I:

We are doing this research because your answers will help us better understand the recreational fisheries data which are essential for the management and productivity of marine fisheries.